With the cost of everything going up, now is as good-a-time as any to make sure you’re not paying too much for your water bill.
Dwr Cymru have lots of help and resources available to help you. These include:
The HelpU tariff – This tariff helps low-income households by putting a cap on the amount you have to pay for your water
The WaterSure tariff – If you already have a meter, or have requested one, the WaterSure scheme puts a cap on the amount you have to pay for your water. To be eligible, you must be receiving a qualifying benefit or tax credit and either have 3 or more children under the age of 19 living at your home who you can claim Child Benefit for, or have a member of your household with a medical condition that requires significant use of extra water
The Customer Assistance Fund: The Customer Assistance Fund is designed to help those in severe financial hardship to clear debt and get on top of their payments. You may be eligible if your water account is for a domestic property where you currently live, you owe more than £150 and/or you have a very low credit score with the credit agencies.
Find out more about the support available at dwrcymru.com
And if you need more assistance, please don’t hesitate to contact me.
