Around 1 in 4 adults in Wales experience mental health problems at some point during their lifetime. Getting the right mental health support at the right time, in many cases, can prevent longer-term adverse effects.

Here is a list of contacts that may be able to help if you are struggling:

Useful Contacts

CALL Helpline

CALL Helpline offers a confidential listening and support service. Anyone concerned about their own mental health or that of a relative or friend can access the service.

Call: 0800 132 737
Text: 81066


Saneline provides information and support to people with mental health problems and those who support them.

Call: 0845 767 8000


Childline is a free, confidential service available to anyone under 19 in the UK. Whether it’s something big or small, their trained counsellors are there to support you any time, day or night.

Call: 0800 1111

Meic Cymru

Meic is the helpline service for children and young people up to the age of 25 in Wales.

Freephone: 0808 8023 456
Text: 84001
Online Chat:


Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging.

Call: 0300 330 0630
Online Chat:

Cardiff Mind

Mind offers a range of mental health services, including providing information, advice and support.

Call: 02920 402040


Hafal works with individuals recovering from mental health problems – with a special emphasis on those with a serious mental illness – and their carers and families. They also support others with a range of disabilities and their carers and families.

Call: 0800 132 737
Text: HELP to 81066


Samaritans works to make sure there’s always someone there for anyone who needs someone.

Call: 116 123
Download App:


The Silverline Helpline is a free, confidential telephone service just for older people. They provide friendship, conversation and support 24 hours a day, 7 days a week.

Call: 0800 4708 090

BAME Mental Health

BAME Mental Health offers advice and support to those who identify as Black, Asian or Minority Ethnic. The service provides support for those struggling with issues related to trauma, grief, addiction, anxiety, or major life changes.

Call: 08001448824

BAME Helpline Wales

The helpline is for anyone over the age of 18 living in Wales, particularly if you identify as Black, Asian or Minority Ethnic, or if you would like to speak to someone in a language other than English or Welsh.

Call: 0300 222 5720
Text: 7537 432416


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